Ongoing Support

A comprehensive online help facility is available, providing clear advice and guidance on the use of the solutions. If more hands on support is needed, Combuilder’s after-sales telephone and email support, provided by the Technical Support Desk, is unsurpassed. Our customer help desk provides technical help to ensure your system runs effectively at all times. Our help desk operators are available over the phone or by email during standard office hours to guide you through the system and resolve your query quickly. You will also receive ongoing support from your dedicated Account Manager and Account Director.

Our infrastructure team also provides organisation with semaless infra support ensuring that their IT infrastrusture is always available.  We help organisation do regular maintenance and offer advice/consulation to help keep your IT system up-to-date.

At Combuilder, we delivers guaranteed service-level agreements, proactive and continuous quality checks, and a dedicated support advisors to ensure the highest levels of support.

Technical Support:
Our technical support help desk operates from Monday - Friday (excluding public holiday) from 9:00am to 5:00pm
     Help Desk: +65 6323 8100

  Alternatively, send us an email and we will get back to you at soonest time.

Technical Support Enquiry