• 22 Jul 2015

Estate Management System

In today’s society, customer have become more demanding in terms of quality be it on product or service. The increasing demands of the consumer consistently needs to be met. Several town councils in Singapore have identify the needs of an integrated system to oversee their daily operation, maintenance and enhancement projects operation be it maintenance issue or enhancement projects.

Since estate managing will involve dealings from various party like town council, contractors for different work category and residents, COMRESS is the ideal estate management system.

COMRESS system allows the town council to manage his contractors be it any contract types such asthat run from conservancy, horticulture, pump, electrical, sanitary and so on; by ensuring that they follow closelyadhere to the work schedule on routine maintenance job. The system also has the agility to issue on the go job assignments to relevant parties as well as the management office. and also issue ad-hoc job assignments where the system auto-direct it to the relevant contractor involved and also town council’s property officer based on the location. In addition, town council will be able to conduct quality checks on work performed by the contractor and grade the contractor accordingly.

COMRESS system also have analso sports an in-built reporting features for all users to track the residents’ satisfaction levels, Key Performance Indicator (KPI) of contractors, KPI of PO and so on. The reports are useful for the management to track the estate’s performance and also to identify long-term solution to improve residents’ satisfaction.